Frequently Asked Questions
Everything you need to know about our lavender-infused beauty care.
Are your products made with 100% natural ingredients?
Yes, we prioritize natural formulations. Our products are enriched with true lavender essential oil and are free from parabens, sulfates, and artificial fragrances.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental US and Canada.
Do you test your beauty products on animals?
Absolutely not. Bleu Lavande is proud to be a cruelty-free brand. We do not test any of our finished products or ingredients on animals.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are your products safe for sensitive skin?
Lavender is known for its soothing properties; however, we always recommend performing a patch test on a small area of skin before full application, especially if you have known allergies.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.